BlockBurst — Block Levels icon

BlockBurst — Block Levels

Support

Something not working, or a question about the game? Everything below covers the questions we get most — if yours is not here, write to us and we will answer.

Frequently asked

How do I remove the ads?

Tap the gear on the main screen, or the NO ADS button, and buy Remove Ads. It is a one-time purchase that removes the banner, the between-game ads and the ad behind Continue.

I bought Remove Ads and they came back.

Open the gear and tap Restore Purchases while signed in with the same Apple ID you bought it with. Purchases are tied to the Apple ID, not the device.

Where did my score and level go?

Everything is stored on your device only, so deleting the app deletes your progress and there is nothing to restore. Your level ladder otherwise survives every game over.

What decides which shapes I get?

Your level. Each of the 1,000 levels deals from its own pool — Straights gives you only lines, Corners only elbows, and every tenth level opens the big pieces. The name of the current pool is shown on the right of the level bar.

The Continue button is greyed out.

It waits for a video to finish loading, and it only appears once per game. If it stays grey, check your connection — with no video available the run simply ends.

Can I reset everything?

Gear → Reset Progress clears your level, your high score and the current board.

Does it work offline?

Yes. The whole game plays without a connection; only the ads need one.

Can I turn off the haptics or the sound?

Gear → both have switches.

Contact

Email halleyhalleyblossom@gmail.com. Tell us your device and iOS version and we will get back to you.